KMWorld 2017 Speaker List

V. Mary Abraham Rima Al-Awadhi Heidi Araya Scott Armstrong Lisa Austin Kaustubh Bapat Peter Barcelo Jr. Les Barker Steve Barth Holly C. Baxter Bryan Bell Jeremy Bentley Sarah Ann Berndt Arno Boersma Kim Bullock Gloria Burke Pat Byrd Filip Callewaert Cory Cannon Frank Cervone Glen Chambers Onkar Chandel Michelle L. Chrzanowski Dave Clarke Jim Clarke … Continue reading KMWorld 2017 Speaker List

A205: Using Business & Social Transformation to Impact Culture & Productivity

Track A: KM Strategies & Practices: Processes – Wednesday 8 November 16:00 – 17:00 Understanding the needs of a changing business, a leading North American Pet Insurance’s process improvement initiative recognized the importance of embracing process thinking and empowering a new company culture, while improving its customer engagement. This case study demonstrates the steps taken to … Continue reading A205: Using Business & Social Transformation to Impact Culture & Productivity