Tuesday Sessions – Tuesday 15 November
14:45 – 15:30
During the last 4 years, Merck has evolved in its search philosophy and technology. Moving from a poorly received enterprise search experience, it now relies on analytics and key technologies to drive decision making. Stressing authoritative content and quality over sheer volume, Merck is also looking at future improvements as it shifts key pieces to the cloud. Sebastian Klatt also sees the evolution of search in terms of relevance and explains how relevancy is determined, what relevancy alternatives exist, and how to tune relevancy.