Category Archives: Thursday

Keynote – KM Buy-In: Proven Practices

Keynotes & Mentoring Morning: Thursday – Thursday 9 November 
08:45 – 09:45

For a KM initiative to be successful, knowledge managers must secure the support of senior leaders before implementation. Early top management buy-in results in funding, resources, advocacy, usage, broad organizational support, and success—the program yields its expected benefits, KM is spoken of and written about positively by leaders, stakeholders, and users. Hear from our long-time KM practitioner about proven practices illustrated by real-world examples for securing resources, active participation, and ongoing advocacy from top leadership. Get lots of tips for leading an effective, sustainable KM program that is seen as essential to the success of companies in different industries, of different sizes, and with different cultures.

Presented by: Stan Garfield

Keynote – KM Buy-In: Proven Practices

Thursday Keynotes – Thursday 9 November 
08:45 – 09:45

For a KM initiative to be successful, knowledge managers must secure the support of senior leaders before implementation. Early top management buy-in results in funding, resources, advocacy, usage, broad organizational support, and success—the program yields its expected benefits, KM is spoken of and written about positively by leaders, stakeholders, and users. Hear from our longtime KM practitioner about proven practices illustrated by real-world examples for securing resources, active participation, and ongoing advocacy from top leadership. Get lots of tips for leading an effective, sustainable KM program that is seen as essential to the success of companies in different industries, of different sizes, and with different cultures.

Presented by: Stan Garfield

Keynote – Beyond the Box: How Search Is Driving Data Access in a Hybrid World

Thursday Keynotes – Thursday 9 November 
09:45 – 10:00

For more than a decade, search technology has been used as the primary access point to the mountains of knowledge and data sitting behind an organization’s firewall. As environments evolve to account for private and public clouds, search is evolving beyond just the box to an API for human information. Will Hayes explores that evolution and talks about how search technologies and professionals play a key role in the enterprise cloud migration strategy.

Presented by: Will Hayes

Keynote – Beyond the Box: How Search Is Driving Data Access in a Hybrid World

Keynotes & Mentoring Morning: Thursday – Thursday 9 November 
09:45 – 10:00

For more than a decade, search technology has been used as the primary access point to the mountains of knowledge and data sitting behind an organization’s firewall. As environments evolve to account for private and public clouds, search is evolving beyond just the box to an API for human information. Will Hayes explores that evolution and talks about how search technologies and professionals play a key role in the enterprise cloud migration strategy.

Presented by: Will Hayes

Search as Your Digital Assistant

Thursday Morning Sessions – Thursday 9 November 
10:15 – 11:00

All around us we see natural language processing (NLP) being integrated into our daily lives. Just look at Siri, Alexa, and Google Home. How can we bring NLP into the enterprise? Nelson explains how techniques and mechanisms of NLP can let us understand search queries more deeply, thus not only improving search but also providing an entirely new way for humans to interact with the corporation when answering questions.

Presented by: Paul Nelson