Category Archives: KMW Track C

Keynote – People & Tech: The Future of Knowledge Sharing

Opening Keynotes: Tuesday – Tuesday 7 November 
08:45 – 09:45

People are at the core of knowledge-sharing—the key to high functioning organizations. In John Seely Brown’s words, “We participate, therefore we are.” New and emerging technology can only enhance learning, sharing, and decision making to create successful organizations. Join our inspiring and knowledgeable speaker as he shares his view of the future of people and tech working together to share knowledge and create winning organizations.

Presented by: John Seely Brown

Keynote – Text Analytics for Non-Experts

Opening Keynotes: Tuesday – Tuesday 7 November 
09:45 – 10:00

Text analytics and auto-categorization tend to present themselves to the world as esoteric disciplines supported by complex expert systems. Users are immediately confronted by a jargon-wall built with terminology from computational linguistics, such as “tokenization,” “lemmatization,” and “NLP.” At past KMWorld/Taxonomy Bootcamp events, some practitioners who are attempting to get started with autocategorization projects have voiced a common set of frustrations. Categorizing content shouldn’t require an advanced degree in linguistics. Categorization rules should be simple and transparent. Rules development and taxonomy development should be coextensive rather than separate activities. Rules should be easy to edit, and it should be possible to understand quickly and precisely how changes to taxonomy and rules impact document categorization. This talk explores these issues from a design and user-experience perspective. It outlines a manifesto for demystifying text analytics and for simplifying the process of auto-categorization. The manifesto is aimed at a constituency of content owners and taxonomists and hopes to help them take ownership of the categorization process so they can better control the search and discovery experience for their end users.

Presented by: Dave Clarke

C101: Stories & Storms

Track C: Social Collaboration – Tuesday 7 November 
10:45 – 11:30

This mini-workshop begins with our popular storyteller, Snowden, who shares tips and techniques for getting the most out of narrative stories as well as real-world examples where stories have made a significant impact on their communities. This is followed by two more examples. Lolland-Faster (100.000 inhabitants) are two islands in the southern part of Denmark suffering for decades under an unmerited bad image. The media is always inclined to cover the region very negatively, which has generated a collective frustration and low self-esteem. Sydendal highlights an initiative that began gathering all the inhabitants and friends (now 24,000-plus) of the area in a Facebook group. The initiative asked them to collect and share positive stories about themselves and the region. They created a Love Storm archive/library with positive personal stories/photos, etc., to remind journalists and residents of the fantastic resources the islands have, which has led to a new strong sense of pride and love in the region and thousands of posts, comments, and Likes. In 2016, Save the Children embarked on a new global strategy, Ambition for Children 2030. One of the key areas of focus for this strategy is maximizing the use of organizational knowledge to improve program quality and staff efficiency. Hear how a team of two connected 25,000 employees of a global NGO with Workplace by Facebook

Presented by: Kirsten Sydendal, Nicci Gregg, David Kennedy, Dave Snowden

C103: Knowledge (in) Jeopardy

Track C: Social Collaboration – Tuesday 7 November 
13:45 – 14:30

Come play KMJeopardy! Have fun and get practical insights based on case studies and anecdotes that address the 12 most common hacks in KM. You choose your most urgent challenges from the game board (in three categories: people, process, technology). Real-life examples from the speaker’s 15 years experience in KM, as well as from the conference and attendees, then inspire you to hack your chosen challenge. Walk away with actionable learnings (yes—and prizes).


Presented by: Arno Boersma

C104: Collaborative Tools & Solutions

Track C: Social Collaboration – Tuesday 7 November 
14:45 – 15:30

Our first speaker is responsible for the overall KM strategy, planning, and implementation as well as influencing and leading change in the organization by optimizing the integration and functioning of the organization’s components (personnel, technology, network, facilities, and processes). He discusses the tools and solutions used in the Executive Engagement Application, an initiative developed to synchronize the engagements of seven general officers who travel to 38 countries in the Asia-Pacific region with interactions with U.S. elected officials, think tanks organizations, academia, and supporters. In addition, the application captures and creates a repository so it is an effective collaboration tool which also archives the products prepared to facilitate the engagement. Cannon, who sits on the DOD/Joint KM Working Group, discusses how KM is performed in a combined/joint environment. He shares tips and techniques for making KM work successfully.

Presented by: Cory Cannon, Alberto Rodriguez