Category Archives: ESD16

Search Trends in the Retail Environment

Tuesday Sessions – Tuesday 15 November 
16:15 – 17:00

Enterprise search is not restricted to internal operations; its imperative to have robust search for ecommerce and in-store experiences. If customers cant find what they want to buy quickly and painlessly, they will move on to a competitors site or give up entirely. Hear some hints on how to maximize search in the retail environment, including visual search and a Verizon search by example use case. Benjamin Klatt presents Raytion’s shorter path to success, integrating use case-driven applications, analyzing current processes, and designing an effort-reducing integration. Two inspiring presentations based on practical examples!

Presented by: Martin Baumgartel, Benjamin Klatt

KEYNOTE PANEL: Hacking KM

Wednesday Sessions – Wednesday 16 November 
08:45 – 09:45

How would you change your process, technologies, and culture to increase organizational performance, effectiveness, innovation, and the bottom line? We asked each of our KM thought leaders this question. Their responses provide tips, strategies, and models for the audience to use to hack KM in their organizations!

Presented by: Patrick Lambe, Gloria Burke, Jean-Claude Monney, Jay Liebowitz

Search & Big Data Is Evolving—Are You?

Wednesday Sessions – Wednesday 16 November 
09:45 – 10:00

The search and Big Data market is rapidly evolving. Enterprises are relying on these tools now more than ever to gain a competitive advantage. Khan talks about these latest developments and cites real-world use cases of how search, Big Data, and analytics applications are playing a vital role in the success of businesses across the globe.

Presented by: Kamran Khan

Insights Into Search

Wednesday Sessions – Wednesday 16 November 
10:45 – 11:30

The path of good search does not always run true, to paraphrase Shakespeare. Rather than focus on the negative, Linda Sharp brings perspective to the obstacles faced when implementing and enhancing enterprise search and discovery. She offers practical solutions to staying on course and navigating through rough waters. Recent developments at Sinequa add to our understanding of search and provide insights into best practices within the enterprise.

Presented by: Linda G. Sharp, Laurent Fanichet

Replacing Relevancy — Or Not

Wednesday Sessions – Wednesday 16 November 
11:45 – 12:30

Measuring relevancy was long been a wicked problem in the enterprise search and discovery world. Many companies are struggling to put key performance indicators (KPIs) in place and determining when a new relevancy model is better than the one currently in place. Giancarlo Crocetti shares Search Sessions, which he thinks will replace relevancy in the near future and wonders about jettisoning metrics. According to Lucidworks, low relevancy produces bad results that turn off users. You can’t make it better with seeing the algorithm. Grant Ingersoll describes how Lucidworks enhances relevance. This session will give you lots to think about.

Presented by: Giancarlo Crocetti, Grant Ingersol

Using Cloud Options to Modernize Search

Wednesday Sessions – Wednesday 16 November 
13:30 – 14:15

Traditional enterprise search can’t always keep pace with business and technology changes. Coping with the explosion in cloud, mobile, and social information repositories is a struggle. With the variety of cloud-based and hybrid search options, the temptation exists to go completely cloud, but you might want to consider a hybrid approach or even to revive an established approach. A panel debate looks at pros and cons from both organizational and technical perspectives.

Presented by: Jeff Fried, Shane Connelly, Christina Wheeler, Sid Probstein