Vala-Webb, Gordon

Gordon Vala-Webb
Building Smarter Organizations
Board member, International Association of Innovation Professionals


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The world is volatile, uncertain, complex and ambiguous; in order to survive organizations need to be “smart”.

As Jack Welch the CEO of GE put it: “An organization’s ability to learn, and translate that learning into action rapidly, is the ultimate competitive advantage.”

I help organizations to become smarter through my book – Building Smarter Organizations: How to lead your zombie organization back to life (Elevate Publishing, May 2017) – and through my speaking and consulting.

The key for organizations is for them to:

• Pivot their organizational mindset to become “open” – rather than command-and-control / “fixed”
• Have fast flow collaboration and communication – by using open collaborative software and visual management
• Accelerate their ability to make and execute the cross-silo, complex, decisions that a complex world demands.

My days are filled with:

 Providing advice on strategy, technology purchases, and change management 
• Producing events to bring together leaders, practitioners, technologists, and thought leaders 
• Speaking, teaching and writing

I bring to this work my passion and more than thirty years of experience (across the private, public and non-profit sectors) in making change in organizations. This includes 17+ years creating and leading knowledge management, collaboration, and innovation programs in large, complex, organizations at both the national and global levels.

I have a Masters in Management Science (Technology) and am a member of the Board of Directors of the International Association of Innovation Professionals (IAOIP).

Versola, Karen

Karen Versola
Senior Manager
Human Performance Services & KM

Karen Versola has developed a passion for process improvement and the business user during her twenty-five plus year career in healthcare IT. Karen’s Learning Solutions, Technical Writing, and Knowledge Management teams often serve as the bridge aligning IT with business.

As the business owners of her company’s intranet and customer-facing extranet SharePoint environments, Karen’s Knowledge Management team leads organizational change facilitated through SharePoint technologies. Karen holds certifications including Health Insurance Associate (HIA), Taxonomy and Metadata Practitioner, and Certified Knowledge Manager (CKM).


Viles, Tamara

Tamara Viles
Knowledge Management Specialist
Center for Innovative Collaboration


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Tamara Viles is the manager of knowledge architecture in the Center for Innovative Collaboration and Knowledge Management at TechnipFMC, a winner of the 2015 and 2016 Global Most Admired Knowledge Enterprises (MAKE) Award.  Tamara transferred to TechnipFMC to manage the corporate wiki and serve as a SharePoint expert.  Prior to that, she completed a brief stint on Halliburton’s IT Organizational Change Management team and co-managed the KM program and award-winning intranet at Aspen Technology. She has 14 years of experience in knowledge management, an MBA in Marketing and a B.S. in Journalism. Tamara’s speaking engagements include sessions at the APQC KM Conference, ASQ World Conference on Quality and Improvement, Taxonomy Boot Camp, and the ASQ Services Quality Conference.


Woodson, Wendy

Wendy Woodson
Booz Allen Hamilton



Wendy is a tenured consultant with Booz Allen Hamilton. She has 15+ years of experience building successful change and knowledge management practices within the public and private sectors in the U.S. and internationally. She is a functional expert in change management, facilitation and training, knowledge transfer, innovation, organizational design and analysis, and systems integration.

In her current role as KM Director for Booz Allen, she is responsible for leading the global KM practice by embedding KM and collaboration practices throughout the firm.

Her focus is different than most, as it is a “people first” approach where problems and solutions are framed in the context of who as opposed to what. She helps organizations understand and realize the importance of different KM initiatives.

She is certified in change and knowledge management and is a past presenter on the topics at Intranet.Reloaded, ExxonMobil, KMWorld, and Knowledge Management Institute.